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Employee Relations Advisor

The Role
The HR team are now seeking an Employee Relations Advisor to assist in the provision of a professional Employee Relations advisory service across our Distribution Centre & Customer Care client groups. Working with the local HR Business Partners you will support the line managers and improve the delivery of all employee relations issues and general HR queries. This role will see you build relationships with your local line managers as well as facilitate and deliver ER workshops in order to grow their capability.
Location:
This will be based at our distribution centre office in South East London.
You Will:
Deliver accurate and consistent specialist advice and support to line managers on all aspects of employment policy and employee relations issues, including Disciplinary Misconduct, Attendance, Performance, Grievance, Appeal, Probation, Underlying Ill Health, Sickness Absence cases, Redundancies, Collective Grievances; Annual Leave, non-discretionary leaves e.g. Maternity, Paternity, Adoption
Monitor trends in employment practices and advising on appropriate proactive action
Deliver KPI/ER Metric reporting and analysis
Support the design and implementation of HR Tools across sites
Be accountable for the successful delivery of the new centralised ER service to the Business
Ensure all ER delivery is in line with changing UK legislation (e.g ACAS)
Be responsible for the delivery of consistent and accurate specialist advice and support to all line management on people policies
Be responsible for maintaining up to date case information on the relevant CRM system
Communicate to other business areas where the case requires it (e.g. Occupational Health)
Ensure all advice is in line with company policy and most up to date employment legislation
Support capability development of line management on employee relations activity through coaching and advice
Provide expertise in consultation, and support for complex disciplinary meetings
Liaise with HR Business Partners to discuss trends and issues that are relevant to the operation of their business areas
Update and maintain the ER case tracker
Update and maintain the ER training matrix
Provide ad hoc generalist advisor duties
You Will Have:
A confident ability to advise and constructively challenge managers at all levels.
An ability to make and deliver difficult or complex decisions in a positive manner.
An ability to judge the severity of employment relation issues and determine where more experienced or specialist input may be required
The skill to identify and monitor trends (e.g. where are the volumes of work, policy areas)
Excellent interpersonal skills to build trust and strong working relationships
Competency to coach managers and provide remote advice and support
An ability to diagnose problems / issues
Analytical skills, able to evaluate information from a variety of sources and prioritise actions and offer solutions appropriately
In depth knowledge of Employee Relations policies, procedures and processes and significant experience of managing their application.
Knowledge of UK employment law and ACAS direction.
An ability to apply commercial and strategic awareness to problem solving
Inherent innovative and solutions based thinking
Proven experience of managing complex, high profile employee relations issues in an efficient and effective manner
Ability to work on own initiative and work well under pressure and not afraid to ask questions
Confident on Excel
Net-A-Perks:
Here are just a few of the amazing perks you will receive as an employee at the YOOX NET-A-PORTER GROUP:
Our famous Staff discount
Exclusive staff sales
Season ticket loan or cycle to work scheme
Matched contribution pension
Multi-purpose insurance
Eye-care vouchers
To Apply:
From the moment you walk through our doors and join the YOOX NET-A-PORTER GROUP team we are committed to making your journey with us inspirational and evolutionary.
If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV. A supporting cover letter is not essential but it helps us to understand why you're interested in this role and our business.
YOOX NET-A-PORTER GROUP is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
For further information: www.ynap.com - LinkedIn: YOOX NET-A-PORTER GROUP - Twitter: @YNAP

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