Global Performance and Planning Manager

YOOX NET-A-PORTER GROUP is the world's leading online luxury fashion retailer. The Group is a Global company with Anglo-Italian roots, the result of a game-changing merger between YOOX GROUP and THE NET -A-PORTER GROUP in 2015.
YOOX NET-A-PORTER GROUP is a unique business with an unrivalled offering including multi-brand in-season online stores NET-A-PORTER and MR PORTER, and multi-brand off-season online stores YOOX and THE OUTNET, as well as numerous ONLINE FLAGSHIP STORES, all "Powered by YNAP".
The Global Planning team are now seeking a talented Planning and Performance Manager, to 'head up' global reporting on performance and service levels across all business divisions and departments. At a manager level, you will have direct reports in multiple locations (UK, US, Italy, APAC) and be responsible for cultivating a strong team in support of building out a robust reporting infrastructure. Key responsibilities include supporting Operational Management with analytical reporting focusing on the creation and development of KPI and service level agreement modelling. It will serve as the primary point of contact between Tech/IT teams and Ops teams to ensure data integrity and accuracy. It will interact with senior level operations teams to provide key insights into operational practices and opportunities for efficiency enhancements. This is the perfect next step for an experienced manager looking to move into a role that will have real business impact within a fast growing, complex, multi-site business. This role is based in our Charlton offices (near North Greenwich). Reporting into David Schwerin, you will ?
You Will:
Build and train a global team to oversee global reporting duties
Enhance existing reporting tools
Deliver and develop the Operations Road Map
Responsible for planning requirements of operations projects
Establish and maintain appropriate systems for measuring all aspects of operational activities and performance
Individual performance reporting
KPI dashboard maintenance
Design & deliver weekly performance reporting that can be used to feedback into forecasts & highlight areas for improvement
Proactively identify & quantify opportunities to drive service &/or efficiency gains
Ad hoc reporting requests
You Have:
Experience in a similar analytical role
Successful track record of cultivating talent and managing a global team
High level of numeracy & data analysis skills
Advanced Excel user
Database mining skills, advanced (SQL, BI, Cube, Macros or other programming skills)
Presentation creation, generating sophisticated reporting tools
Workforce/Resource Planning experience a plus
High level of commercial acumen & a proactive approach
Confident communicator; sharing reporting with exec level officers
The ability to work autonomously, with strong time management skills
Language skills: Fluency in English, Italian a big plus
Here are just a few of the amazing perks you will receive as an employee at the YOOX NET-A-PORTER Group:
Our famous Staff discount
Exclusive staff sales
Season ticket loan or cycle to work scheme
Matched contribution pension
Multi-purpose insurance
Eye-care vouchers
To Apply:
From the moment you walk through our doors and join the YOOX NET-A-PORTER team we are committed to making your journey with us inspirational and evolutionary.
If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV
YOOX NET-A-PORTER GROUP is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
For further information: www.ynap.com - LinkedIn: YOOX NET-A-PORTER GROUP - Twitter: @YNAP

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